- Frequently Ask Question
Yes, we cater to our international clients via DHL. However, shipment charges, tax and other charges vary according to different countries, which should be paid by the customer.
Most of our items are sold in meters, you need to order minimum ONE meters. Some of our products are sold in pieces, you need to order minimum one piece.
We will try to get the item from our factory. If items are out of stock after your payment and if it is not available , then we will process payment refund immediately.
You need to select the amount of meters you want to order, click on “add to cart” and continue shopping or proceed to checkout. You can view the items in your cart at any time by clicking the shopping cart icon.
Once you confirm your order online, you will receive a confirmation e-mail with your order number and other important details. We have back-end team who coordinate with the courier services and ensure timely delivery of the order.
Once the fabric has been cut, it is no Longer possible to Return /Exchange the product.
You can call our customer care regarding the order cancellation, any order can be canceled before the order is ready for dispatch.
We have the option of Cash On Delivery allover Pakistan
We accept payments via Visa and MasterCard.
We do our best in giving correct information about the fabric and the color of the fabric, but sometimes we expect few differences because of variations in a monitor or mobile color settings etc.
We always make our best efforts to provide quality products & service to customers. If you receive a fabric or product which is damaged or defective, we request you to contact customer service team on the date of delivery itself. After 24 hours from your original invoice date, we will no longer consider items for return.
TS reserves the right to deny any refunds for fabrics that have been cut or altered.
For becoming a wholesale customer, you are requested to fill in the necessary details in the Wholesale query form. Our customer service team will get in touch with you for collecting necessary details and will brief you on the terms and conditions.